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Administrative Assistant

Recognition Robotics seeks to add an enthusiastic and driven Administrative Assistant to our team in Wixom, MI. The Administrative Assistant will work at the direction of the Business Administrator to assist in the execution of a variety of daily tasks that move Recognition Robotics closer to its goal.

The team at Recognition Robotics develops category shifting visual guidance recognition software that transforms and improves the manufacturing capabilities of the world’s more prominent companies. Recognition Robotics strives for excellence through a foundation of teamwork and collaboration, and promotes a culture rooted in learning and ethics.

Responsibilities/Duties

Adminsitrative Tasks

  • Compiles customer quotes
  • Reviews and confirms incoming purchase orders for accuracy and contact appropriate parties for correction if/when needed
  • Coordinates manufacturing and outsourcing of product components as required
  • Schedules/coordinates training sessions and ensure proper documentation 
  • Maintains office and lab organization - physical and digital
  • Processes the mail
  • Maintains employee snack bar
  • Coordinates vendor work to be done on the physical building
  • Monitors office supply levels and orders as needed

Accounting Tasks

  • Creates and submits customer invoices
  • Creates and submits invoices according to company practices
  • Maintains online access to customer portals for submitting online invoices
  • Maintains and updates customer files
  • Drafts and sends correspondence for past-due customer accounts and collects, identifies delinquent account by reviewing files, and contacts accountholders to request payment
  • Researches customer discrepancies and past-due amounts
  • Receives and verifies expense reports and incoming invoices
  • Facilitates payment of vendors, which may include verification of federal ID numbers, reviewing purchase orders and resolving discrepancies
  • Ensures outstanding obligations are credits upon payment, identifies discount opportunities, and issues purchase order amendments
  • Maintains and updates vendor files
  • Ensures all accounting documents are properly saved
  • Obtains updated quotes (pricing and lead time) on products

Shipping and Receiving Tasks

  • Verifies and records all items for shipments
  • Receives goods, signs, and verifies the quality and count of all items unloaded from carrier(s)
  • Carefully and accurately maintains shipping records for all items
  • Maintains database of shipment data to ensure that customer orders are updated and that appropriate billing documents are provided to accounting or other associated departments as needed
  • Notifies appropriate parties of discrepancies, over-shipments, or substitutions
  • Prepares and packages all items for outgoing shipments
  • Prepares bills of lading, packing slips, international shipping documentation, certificates of origin and shipping labels for all shipments
  • Completes information on on damage claims for in-transit damage
  • Transports all materials on shipping dock
  • Loads trucks as required
  • Conducts inspections of equipment  ensuring compliance with applicable federal, state, local, and internal laws, regulations, and policies
  • Consults with management team regarding deliveries
  • Confirms delivery of all outgoing shipments
  • Understands international shipping regulations and required codes including ECCN and HTS numbers

Inventory Management Tasks

  • Works with management team to evaluate appropriate inventory levels
  • Purchases supplies, materials, and services according to the companies policies and procedures
  • Maintains knowledge of trends, prices, buyers and delivery conditions to anticipate future availability, and communicates with management team to confirm purchasing decisions accordingly
  • Maximizes efficiency  in the purchasing and inventory control department
  • Evaluates vendors based on price, reliability, capability and previous transaction history
  • Ensures that purchasing documents are complete and accurate and include appropriate and reasonable terms and conditions
  • Maintains pricing histories and other vendor records

Other Tasks as Assigned

Required Skills/Abilities

  • Highly organized and detail oriented
  • Superior work ethic with an emphasis on honesty, integrity, and trustworthiness
  • Ability to work independently and reliably
  • Flexible and adaptable in various situations when interacting with many different personalities
  • Ability to prioritize tasks especially with a change in priorities
  • Exceptional communication skills, both written and verbal
  • Excellent interpersonal and customer service skills
  • Proactive - Ability to anticipate work needs and interact professional with customers and vendors
  • Proficiency with Microsoft Office and/or Mac software programs
  • Ability to operate office equipment; printers and scanners
  • Basic understanding of shipping (domestic and international) requirements, timelines, freight rates, policies and procedures

Education / Experience Requirements

  • High school diploma or GED
  • Three to five years experience in an administrative role

Education / Experience Preferences

  • Bachelor's degree in Business Administration or related field
  • Experience in the technology or automotive industries

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 50 lbs
  • Must be able to traverse facility on unforgiving surfaces
  • Must be able to work in hot and cold climates and in an environment with many noises and odors

FLSA Status: Exempt

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